No More Damp

Producing a professional and trustworthy website for London’s leading damp proofing services company.

Building Contractor

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The Client

Customer-Focused Damp Proofing Solutions

No More Damp's mission is to combat dampness and its associated problems effectively. They understand the impact that damp can have on their client's properties, from compromising the structural integrity to causing health issues. The company are committed to providing reliable, long-lasting solutions that eradicate damp and prevent its recurrence.

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Who they are

Highly skilled and experienced professionals who are knowledgeable in all aspects of damp-related issues.

Providing personalised recommendations that align with their client's situations and budget.

An overhaul for London's leading damp proofing experts

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What they faced

No More Damp approached ARCK with a pressing issue. Their digital presence was, ironically, waterlogged, with an outdated design that failed to inspire confidence. Poor user experience was leading to high bounce rates and a lack of clear information about service and benefits, produced low conversions for enquiries and potential leads.

A comprehensive strategy to revitalise No More Damp's online presence

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The Solution

We implemented a user-friendly menu structure, ensuring visitors can easily find information about services, process, and contact details, as well as educating visitors about damp issues, solutions and customer success stories. We created clear, concise copy that educates visitors about damp issues and solutions, positioning No More Damp as industry experts.  Prominent call-to-actions and strategically placed buttons and forms encourage visitors to request quotes or book surveys.

The new site delivers a seamless experience across all devices, with local SEO best practices to improve visibility for relevant searches in London and the surrounding areas.

A powerful tool to drive customer engagment forward.

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The Result

The new website hit the ground running, delivering impressive outcomes with a 250% increase in online enquiries within the first three months, 40% reduction in bounce rate, indicating improved user engagement and 65% increase in organic search traffic for key local terms. We also received 5-star feedback from clients praising the ease of finding information and booking services. Perfect!

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